Frequently Asked Questions

You’ve got questions and we’ve got answers

  • How Do I Create an account?

    Registration process is very easy and will take a few moments to complete Simply click CREATE ACCOUNT button and fill in all the required fields

  • How to Buy a Plan

    Click on TRADING PLANS on your dashboard to view the plans offered and select a plan of your choice.

  • Yes, we are covered under our parent company, GrayScale, which is registered under FINRA and a member of SIPC

  • Once we receive your withdrawal request we process immediately and send to your bitcoin wallet

  • We offer fee-based investment management services where fees are based on a percentage of assets under management. Our fee structure is transparent, and we prioritize aligning our interests with those of our clients.

  • Yes, clients have access to a secure online website where they can view their account balances, performance reports, and transaction history at any time.

  • Absolutely. We believe in a holistic approach to wealth management and offer comprehensive financial planning services tailored to each client's unique goals, risk tolerance, and financial situation.

  • Clients receive regular updates on their investments, including performance reports, market commentary, and portfolio reviews. The frequency of updates can be customized based on your preferences.

  • While investments are not insured like bank deposits, we prioritize risk management and adhere to strict regulatory guidelines to protect our clients' assets.

  • It's a 'special' strategy we apply in all our trades which is called 'dollar cost averaging.' It's a good way to develop a disciplined investing habit. We invest a fixed dollar amount on a regular basis, regardless of the share price. It increases efficiency and lower risks.

  • It reduces risk by allocating investments among various financial instruments, industries and other categories. It aims to maximize return by investing in different areas that should each react differently to changes in market conditions.

  • To avoid restrictions on your account after registration, simply click on KYC at the top right corner of your account and fill in the required details. Fast and Easy.

  • Click on DEPOSIT on your dashboard, enter the amount and choose a payment method. Note that, making a deposit in your account enables you to buy any plan you want.

  • Click the WITHDRAW button on your dashboard and input the amount you want, after which you will be asked to update your withdrawal settings to input your means of payment (either bank or wallet address of your choice). Unless you have updated your payment settings before withdrawal.

  • For successful withdrawal, click on your PROFILE on the top right corner of your dashboard and click on MY PROFILE. After that, click on WITHDRAWAL SETTINGS and input the details needed for any means of payment of your choice.